Shipping policy

Thank you for visiting and shopping at kedra.shop. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1-3 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. In the event of a significant delay in the shipment of your order, we will contact you via email.

2. Delivery Estimates

We primarily serve the United States market. Our estimated delivery time is 7-13 business days after the order has been processed.

Please note that delivery dates are estimates and not guaranteed. Occasional delays may occur due to customs processing, carrier transit issues, or extreme weather conditions.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at the checkout page before you complete your purchase.

4. Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking information will typically be active and searchable within 24-48 hours of shipment.

5. Customs, Duties, and Taxes

kedra.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (including tariffs, taxes, and other levies).

6. Damages and Issues

kedra.shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim. We recommend saving all packaging materials and damaged goods as evidence for the claim process.

7. Incorrect Shipping Information

We are not responsible for orders that are undeliverable due to incorrect shipping information provided by the customer. Please double-check your address details before finalizing your order.

8. Contact Information

If you have any questions about the shipping status of your order, please reach out to us:

  • Business Name: 101 ARCHER RD 63 FL LLC
  • Individual in Charge: LOPEZ PAUL
  • Address: 3315 SW ARCHER RD, GAINESVILLE, FL, 32311, USA
  • Email: support@kedra.shop
  • Phone: +1 804-243-5032
  • Website: kedra.shop